TERMS OF SERVICE

1. Acceptance of Terms

Welcome to master trophy challenge ("we," "our," or "us"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and master trophy challenge regarding your use of our gaming coaching platform, website, and related services (collectively, the "Services").

By accessing, browsing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.

2. Description of Services

master trophy challenge provides online gaming coaching services, including but not limited to:

• One-on-one and group coaching sessions with professional gaming coaches
• Video gameplay analysis and review (VOD reviews)
• Personalized training programs and skill development plans
• Educational content, guides, and gaming insights
• Community features and peer interaction opportunities
• Tournament preparation and competitive strategy consultation

Our Services are designed to help users improve their skills in competitive gaming titles including Valorant, Apex Legends, Dota 2, Overwatch 2, CS:GO, and other games as we may add to our platform.

3. User Accounts and Registration

Account Creation

To access certain features of our Services, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Security

You agree to:

• Use a strong, unique password for your account
• Notify us immediately of any unauthorized use of your account
• Log out of your account at the end of each session
• Not share your account credentials with third parties

Account Verification

We may require verification of your identity or payment information before providing certain Services. You agree to provide any requested verification materials promptly and accurately.

4. User Conduct and Responsibilities

As a member of our community, you agree to conduct yourself with respect and professionalism. You shall not:

• Use our Services for any unlawful or fraudulent purposes
• Harass, threaten, or abuse other users, coaches, or staff members
• Share inappropriate, offensive, or discriminatory content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use cheats, hacks, or exploits in games during coaching sessions
• Share copyrighted material without proper authorization
• Impersonate other individuals or entities
• Spam or send unsolicited communications to other users
• Interfere with or disrupt our Services or servers

5. Coaching Services and Policies

Session Scheduling and Attendance

Coaching sessions must be scheduled through our platform. You are responsible for attending scheduled sessions on time. If you need to reschedule or cancel a session, you must provide at least 24 hours' notice to avoid forfeiture of the session.

Session Recording and Content

Coaching sessions may be recorded for quality assurance and training purposes. By participating in sessions, you consent to such recordings. You may not record sessions without explicit written consent from your coach and master trophy challenge.

Coach-Student Relationship

Our coaches are independent contractors who provide gaming instruction. The coaching relationship is professional and should remain focused on gaming improvement. Any inappropriate conduct should be reported immediately.

Results and Guarantees

While our coaches are highly skilled and experienced, we cannot guarantee specific gaming results, rank improvements, or tournament success. Individual results may vary based on personal effort, practice, and natural ability.

6. Payment Terms and Billing

Pricing and Fees

Current pricing for our Services is displayed on our website and may be updated from time to time. All fees are non-refundable except as specifically provided in our refund policy or as required by law.

Payment Methods

We accept various payment methods as displayed during checkout. You authorize us to charge your selected payment method for all fees associated with your use of our Services.

Refund Policy

We offer a satisfaction guarantee for first-time users. If you are not satisfied with your initial coaching session, you may request a full refund within 24 hours of the session's completion. Subsequent sessions are generally non-refundable, except in cases of coach misconduct or technical issues on our end.

Late Payments and Suspension

Failed payments or chargebacks may result in immediate suspension of your account and Services until payment issues are resolved. We may also impose additional fees for failed payment attempts.

7. Intellectual Property Rights

Our Content

All content on our platform, including but not limited to text, graphics, logos, images, videos, software, and coaching materials, is owned by master trophy challenge or our licensors and is protected by copyright, trademark, and other intellectual property laws.

User-Generated Content

You retain ownership of content you create, but by using our Services, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute your content in connection with providing our Services.

Prohibited Use

You may not copy, modify, distribute, sell, or lease any part of our Services or content, nor may you reverse engineer or attempt to extract source code from our platform.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

9. Termination and Suspension

Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your profile settings. Termination does not entitle you to refunds for unused Services.

Termination by Us

We may terminate or suspend your account immediately, without prior notice, for violations of these Terms, fraudulent activity, or for any other reason at our sole discretion. Upon termination, your right to use our Services ceases immediately.

Effect of Termination

Upon termination, all provisions of these Terms that by their nature should survive termination shall remain in effect, including ownership provisions, warranty disclaimers, and limitations of liability.

10. Disclaimers and Limitations

Service Availability

Our Services are provided "as is" and "as available." We do not guarantee that our Services will be uninterrupted, error-free, or completely secure. We reserve the right to modify or discontinue Services at any time.

Limitation of Liability

To the maximum extent permitted by law, master trophy challenge shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, regardless of the theory of liability.

Third-Party Services

Our platform may integrate with third-party services or contain links to third-party websites. We are not responsible for the content, policies, or practices of these third parties.

11. Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

Arbitration

Any disputes arising out of or relating to these Terms or our Services shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association.

Class Action Waiver

You agree that any arbitration or legal proceeding shall be limited to the dispute between you and master trophy challenge individually. You waive any right to participate in class action lawsuits or class-wide arbitrations.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through prominent notices on our platform. Your continued use of our Services after such modifications constitutes acceptance of the updated Terms.

By using master trophy challenge's Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.